Refund Policy
Seven days, no interrogation.
Last updated July 2026 · Questions? support@ourafterschool.com
The short version
If a program is not what you hoped for, tell us within 7 days of buying it and we will refund you in full — provided you have not completed more than 20% of it.
How to ask
Email support@ourafterschool.com with the receipt number from your Learning History page. There is no form and no retention script. A person reads it.
When the money arrives
We process approved refunds within 3 working days. It returns by the same route you paid, so it lands back on your card, UPI or bank account. Your own bank may take a few days more.
What happens to access
Access to that program ends when the refund is processed. Any growth reward earned on it is reversed.
After 7 days
The window has passed and we cannot refund the purchase — but if something is genuinely broken or not as described, write to us anyway. We would rather fix it than argue about it.
Who you're dealing with
This site is operated by After School, from Patta No. 110, Near Indira Circle, Suratgarh, Rajasthan 335805, India. Write to us at support@ourafterschool.com — that address reaches a person, not a queue.
Grievance officer
Complaints are handled by Sahil Sharma, reachable at support@ourafterschool.com, at the address above. We acknowledge within 48 hours and aim to resolve within 15 days, as required under the Information Technology Rules, 2021.